Frequently Asked Questions

Everything you need to know about your crafting and stamping orders.

When will my order ship?

Most orders are processed within 1 to 3 business days. During new product releases or sales, processing may take slightly longer due to high volume.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

What is your return policy?

We accept returns on unused, unopened products within 30 days of purchase. Please note that shipping fees are non-refundable.

Can I add items to an order I already placed?

To ensure fast shipping, we begin processing orders immediately. Therefore, we are unable to add items or combine multiple orders once they have been submitted.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal for a secure checkout experience.

Are your stamps clear or rubber?

We offer a wide variety of both high-quality photopolymer clear stamps and deeply etched red rubber stamps mounted on cling foam.